top of page

Vintanaro Privacy Policy

Last Updated: November 10, 2025

Welcome to Vintanaro! We are dedicated to offering you unique products and an excellent customer experience. Your trust is paramount, which is why we are crystal clear about how we handle your Personal Information. This policy explains what data we collect, how we use it, and your legal rights to your data.

​

1. What Personal Information We Collect

We collect information to process your orders, improve your shopping experience, and communicate with you effectively.

​

A. Information You Voluntarily Provide (Order Data)

Vibrante Roma collects several types of personal data essential for a seamless e-commerce experience. We collect Identity & Contact Data (including your name, email, shipping, and billing addresses) primarily for Order Fulfilment, covering processing, shipping, and delivery of your unique leather bags, and for customer service. Financial Data (like credit card or PayPal details) is strictly used to process transactions and protect against fraud; note that full payment card details are never stored by us, as they are handled securely by certified payment processors. Finally, any Communication Data (such as correspondence records, survey responses, or reviews) is collected to help us provide effective Customer Service, resolve any disputes, and continually improve our product offerings. This transparency ensures you know exactly how your data supports your shopping experience.

​

B. Automatically Collected Data (Device and Activity Data)

To optimize your online experience and maintain security, we automatically collect data related to your interaction with our website. This includes Technical Data such as your IP address, browser type, operating system, and time zone setting, which is vital to ensure the website functions correctly, prevent fraud, and maintain overall security. We also collect Usage Data, encompassing details like pages viewed, products clicked, time spent on the website, and referring search terms. This helps us with Website Optimisation, allowing us to monitor performance and improve our site's layout and content based on business analytics. Finally, we use Tracking Data through technologies like cookies to recognise you, remember your preferences, and enable both Targeted Advertising and personalised shopping experiences across our platforms.

​

2. How and Why We Use Your Personal Information

We process your personal data based on specific legal grounds to ensure compliance and transparency. Processing data for Order Processing & Fulfilment is Necessary to perform the contract with you—meaning we need this data to complete your purchase and ship your bag. For Account Management, we rely on our legitimate interests in providing secure access and efficiently managing our customer base. We use data for Marketing Communications based on Your Consent (for email newsletters) or our legitimate interests when sending information about products similar to those you've purchased, always providing an easy way to opt out. Crucially, processing data for Security & Fraud Prevention is based on our legitimate interests in protecting our business and customers from cyber threats and fraudulent transactions. Finally, some data processing is required to meet a Legal Compliance obligation, such as retaining tax records or responding to valid law enforcement requests.

​

3. Sharing and Disclosure of Your Personal Information (Third Parties)

We share your data only when necessary to operate our business and provide you with a seamless experience. We do not sell your core Personal Information to third parties for monetary gain.

​

We share your personal data with carefully selected third parties only as necessary to run our business and provide you with our products. We share data with Service Providers—including shipping carriers for package delivery, Payment Processors for secure transaction handling, and IT providers—solely for the purpose of Order Fulfilment and secure operations. Our Analytics Partners (like Google Analytics) receive certain data to help us understand customer behavior and use of the site for Website Analytics and performance monitoring. We also share data with Marketing/Advertising Partners (such as social media platforms) to enable Targeted Advertising and accurately measure our ad campaigns' effectiveness. Finally, we share data with Legal/Regulatory Bodies like government agencies or courts only when necessary to comply with Legal Obligations or to defend our legal rights.

​

4. Your Privacy Rights (Access, Control, and Deletion)

You have significant rights over your personal data. To exercise any of these rights, please contact us directly using the details in Section 7.

​

You have fundamental rights concerning the personal data we hold. The Right to Know/Access allows you to ask for a copy of the personal data we hold about you (often known as a Data Subject Access Request). You also have the Right to Rectification/Correction to request that we correct any inaccurate or incomplete information we have on file. The Right to Erasure (Right to be Forgotten) means you can request that we delete your personal data from our systems, provided we do not have an overriding legal reason to keep it (such as for tax records). Furthermore, you have the Right to Object/opt out of receiving marketing communications at any time or object to processing based on our legitimate interests. Finally, for any Sensitive Personal Information we may collect, you have the Right to Limit its use to essential business purposes only.

​

5. Data Security and Retention

  • Security Measures: We use technical and organisational security measures, including Secure Socket Layer (SSL encryption) and secure payment gateways, to protect your personal data from unauthorised access, disclosure, or destruction.

  • Data Retention: We only keep your personal information for as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. For example, we typically keep Order Data for at least 7 years for tax and warranty purposes.

​

6. Cookies and Tracking Technologies

We use cookies—small data files placed on your device—to function correctly, remember your cart, and personalise content.

  • Your Control: When you first visit our site, you are presented with a Cookie Banner giving you the choice to accept or decline non-essential cookies. You can also manage your cookie preferences directly through your browser settings.

 

7. Contact Us

For any questions, concerns, or to exercise your privacy rights, please contact our Data Protection team:

bottom of page